How to Use FonePaw ScreenMo to Mirror iPhone and Android to PC

Troubleshooting FonePaw ScreenMo — Fix Common Connection & Playback Issues

1) Quick checklist (do these first)

• Update: Install latest FonePaw ScreenMo on both PC/Mac and mobile.
• Network: Put both devices on the same Wi‑Fi network (2.4 GHz preferred). Disable VPNs and hotspot isolation.
• Restart: Restart phone, computer, and the router.
• Permissions: Allow ScreenMo permissions on phone (screen recording, microphone) and on computer (camera/microphone if required).
• Firewall/Antivirus: Temporarily disable or add ScreenMo to allowed apps in OS firewall and third‑party AV.

2) Connection fails to detect device

1. Confirm both devices are on same subnet (check IP addresses — both should start with same first three octets, e.g., 192.168.1.x).
2. Use USB mode (if available) to pair directly — enable USB debugging (Android) or use Lightning cable (iPhone) with trust prompt accepted.
3. Ensure AirPlay/Miracast support: on iPhone, use Control Center > Screen Mirroring; on Android, use Cast/Smart View.
4. Restart the ScreenMo service: quit app on both devices, re-open, and retry pairing.

3) Mirrored screen shows black/blank or only audio plays

• On mobile, enable screen recording permission for ScreenMo (iOS: Settings → Screen Recording → allow; Android: accept the screen-capture prompt).
• If blank on Windows, run ScreenMo as Administrator.
• For macOS, grant “Screen Recording” permission in System Settings → Privacy & Security → Screen Recording, then restart the app.
• If only audio works, check video codec compatibility in ScreenMo settings and set quality lower.

4) High latency / choppy video

• Switch to 2.4 GHz if using 5 GHz causes instability, or vice versa if congested.
• Reduce resolution/frame rate in ScreenMo settings (e.g., 720p @ 30fps).
• Close bandwidth‑heavy apps on the network (cloud backups, streaming).
• Move devices closer to router or use wired Ethernet for the computer.

5) Audio out of sync

• Lower frame rate or enable audio delay compensation (if ScreenMo provides it).
• Use wired connection (USB) to eliminate wireless latency.
• Restart both apps and try reconnecting; sometimes a fresh session corrects sync.

6) App crashes or freezes

• Update graphics drivers (Windows) or macOS updates.
• Clear app cache/reinstall ScreenMo.
• Check for OS compatibility notes on FonePaw site; use their latest compatible build.

7) Permission/trust prompts not appearing (iPhone)

• Revoke then re-grant trust: Connect via cable, tap “Trust”, then restart both devices.
• On iPhone, go to Settings → General → Reset → Reset Location & Privacy, reconnect and accept prompts.

8) When nothing above works

• Test with a different phone or computer to isolate whether problem is device‑specific.
• Capture screenshots/logs and contact FonePaw support (Support Center on fonepaw.com) including: OS versions, app versions, router model, and exact symptoms.

9) Useful settings to try (summary)

• Resolution → lower
• Frame rate → 30fps or 24fps
• Network → same Wi‑Fi, disable VPN
• Connection mode → USB (if supported)
• App permissions → Screen recording / Screen capture / Microphone / Screen Recording (macOS)

If you want, I can write a step‑by‑step guide tailored to your OS (Windows/macOS) and phone (iPhone/Android) — tell me your exact devices and OS versions.